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CONTACT

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Our Office
125 Collins Street
Melbourne VIC 3000

CALL US
+611300123456

EMAIL US
hello@ddbox.com.au

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FAQS

How can I be sure my brand is safe from bad driving?

DDBox uses a rigorous selection and onboarding process in which we only work with the top 10% rated riders and drivers. Further, we have an incentive model where better journeys lead to more financial incentives. This is powered by our live GPS tracking as well as our weekly and monthly routine inspections.

Where is DDBOX available?

Currently DDBOX only available for Melbourne CBD Metro & Sydney CBD Metro Area only.

What are the dimensions of the delivery boxes?

Length - 50cm | Width - 38cm | Height - 40cm
Please contact us for a more detailed diagram if needed

Do you design artwork or must we?

We supply detailed design guidelines for you to create your artwork. If you do not have a designer we will pass you on to a  freelance designer we recommend.

How do I know the drivers are driving?

Food delivery drivers only earn when they are driving. Since we only work with full-time drivers, you can trust that drivers carrying your advertising are on the road driving every day. On top of this, our GPS monitoring ensures your drivers are not only driving full time but doing so in the suburbs of your choice.

How long does it take to get the bikes on the road?

Depending on the duration of your campaign, lead time is anywhere from 1-2 weeks.Also subject to availability slot on the smart screen.

What happens if the box gets damaged?

Any damaged top-boxes will be replaced by our team to ensure your advertising remains in great condition. This is part of our service.